Maicon Dos Santos

Cloud & DevOps Engineer

MAICON DOS SANTOS — Resume

MAICON DOS SANTOS

Infrastructure Engineer / SRE

St Catharines, ON L2R 3Z7

437-882-9600 · hytchsax@gmail.com

SUMMARY

Detail-oriented Infrastructure Engineer and SRE with a strong background in electrical engineering and system administration. Specializes in POSIX-based systems and infrastructure automation. Delivers optimized system reliability through effective troubleshooting of complex performance issues. Holds AWS professional certifications to facilitate a transition into high-scale cloud engineering roles.

SKILLS

  • Cloud Infrastructure: AWS (EKS, EC2, IAM, VPC, CloudFormation)
  • Infrastructure as Code (IaC): Terraform, CloudFormation
  • DevOps & CI/CD: GitLab CI/CD, Pipeline Optimization, Deployment Automation
  • Containers & Orchestration: Docker, Kubernetes (EKS), Helm
  • Observability: Performance diagnostics, logging, proactive alerting (EKS Observability)
  • Security: AWS Security Fundamentals, IAM Best Practices
  • Scripting & Systems: Bash, Python, Linux/Unix administration
  • Networking: Network configurations

EXPERIENCE

Infrastructure Manager / Technical Support

  • Managed physical server infrastructure and network configurations, ensuring high availability for mission-critical operations.
  • Conducted deep-dive diagnostics on system performance, identified bottlenecks, and implemented fixes that resolved intermittent synchronization failures.
  • Standardized technical documentation and procedural workflows, which streamlined operations and enhanced team efficiency.

Digital Operations & Integrations

  • Managed multidisciplinary projects to streamline complex data flows and enhance system integrations.
  • Applied analytical problem-solving to optimize operational throughput and ensure system stability.
  • Contributed innovative ideas and solutions to enhance team performance and outcomes.
  • Collaborated effectively with diverse cross-functional teams to address product and service issues.
  • Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.

EDUCATION

Electrical, Electronics and Communications Engineering
SENAI (National Service for Industrial Training) — Completed coursework

CERTIFICATIONS

  • Knowledge Badge Assessments:
    • Compute: Score 98.33%
    • Cloud Essentials: Score 92.98%
    • Serverless: Score 84.0%
  • Specialized AWS Coursework Completed:
    • Basic Observability for Amazon EKS
    • CloudFormation: Macros & Infrastructure as Code
    • AWS Security Fundamentals
    • Deploying Serverless Applications
    • Getting Started with DevOps on AWS

LANGUAGES

  • English — Professional
  • Spanish — Professional
  • Portuguese — Full Professional